Betting Talk

Tell me if Im wrong

I have (soon to be had) an account with SugarHouse/Rivers here in PA.

I went in to bet Pats +1 (-115) --- (was -120) there ----- and everything was blocked for me. everything. table tennis. ncaa. nfl. soccer. everything. (for 20 minutes)

So I did the live chat, guy was great. Said multiple times "this is weird". multiple times! (another 15 minutes passed while talking to him, where I couldnt bet anything)

He eventually troubleshot me to where I could wager on everything.....except

Pats +1 (-120).

He again said it was weird and said he noted that I wanted +1 (-120) and that when i was able to bet "get back to us , if the # changes"

Shockingly. it moved to -1 (-110) about 40 minutes later when i was able to bet it.

So I jumped through hoops for another half hour or so to finally talk to a supervisor. who only kept saying "lines change in real time....lines change in real time around the world"

I youre telling me you didnt take a bet on ANYTHING for 20-40 minutes. Did not get an answer there (shocker). I said....I'll put my bankroll (low 5 digits) on Pats +1 (-120), go call your boss and he will take the bet.

He said he has no control ......over ..... "lines moving in real time".

Needless to say....I have withdrawn my $$ from account, but now cant use that $$ this week while I move it to another PA site.

They should have just taken my bet, right?


  • BuckyBadgerBuckyBadger Senior Member


  • R40R40 Senior Member

    I would not close the account over one bet. They probably have you profiled from your offshore accounts. But could just be a new account thing. You can never tell.

  • R40R40 Senior Member

    They could have taken the bet but not that realistic to think that they would. Better to play it out further to find out.

  • R40R40 Senior Member

    What was the line at Bookmaker at the time you were trying to put in the bet ?

  • R40R40 Senior Member

    I will add that telling them you wanted to put your whole account on the bet was not the smartest move. You should have told them you wanted to bet $50 and then hit it after approved the bet.

    F for overall strategy on this one. Obviously, the book can't really know what it is doing with much of anything so not much you can expect in any regard.

  • StackAttackStackAttack Senior Member
    edited November 16

    BM line was +1 (-115). as i posted in my Pigskin thread.

    I didnt want to put my whole roll on it obviously. It was more the principal of the thing, if they wanted to take the bet at -120 , i would have done it.

    they instead chose to lose a customer "over one bet".

  • StackAttackStackAttack Senior Member

    I probably should have been more clear. Supervisor person was saying they had no control over "lines moving in real time" and that "lines were updating" if I couldnt bet.

    So that means for 20-40 minutes the book took no bets on anything. I got the "I cant look through hundreds of thousands of bets"

    Think about that response.

    It would mean going through zero bets.

  • R40R40 Senior Member

    OK, I am going to say you were not profiled. It's a start up sportsbook. They had you locked down on everything.

    Not really any reason to not give you the bet so most likely just a tech issue.

    The frontline personnel can't do a whole lot.

    No reason to get carried away. If it happens consistently then you have a problem.

  • StackAttackStackAttack Senior Member

    even more reason I dont want my money with them.

    honestly , I wanted to put 750 on the game and they lost someone with low 5 digits , who has been a customer for almost 1.5 yrs.

    I told them that and it meant nothing. I was also told by supervisor. "Im as high as you'll get with this situation" when I asked who to call who was above him.

  • R40R40 Senior Member

    It's one bet. I mean it's not like they don't know you are going to come back eventually.

    When you are dealing with frontline personnel, they don't give damn what you do. They are getting paid by the hour.

    The guy does not know if you there is a reason you can't place the bet.

  • StackAttackStackAttack Senior Member

    R...i hear you but I hope you understand my position.

    line is now -2.5 at BM and at SugarHouse .

    you can understand my frustration on just that fact alone, hopefully.

  • R40R40 Senior Member

    Yes. Maybe they should have given you the bet. But maybe he couldn't give you the bet.

    It's not that big a deal. You have to be able to get the bet in somewhere.

  • StackAttackStackAttack Senior Member

    Thats not the point.

    I got NE at +1 at BM

    I wanted NE at +1 at my "legal" book and was denied. All good. Im moving to Parx which is a "legal" PA book. They seem to be happy with my impending deposit.

    Go Bears Vikings U44 tonight !!!

  • R40R40 Senior Member

    That's fine. But they did get your account up and running. If you can place whatever bets you like, you are all set.

    You should have accounts at all of them.

  • StackAttackStackAttack Senior Member

    They shoulda taken it

  • R40R40 Senior Member

    A little research says that this book is using a Swiss operator for their lines. So I am guessing they have one of these web-based programs which I am unfortunately all to famiilar with. The reps can only see what you can see. So I am still guessing they had no ability to take the bet unless you put up cash. Not sure that is even possible in these modern times.

  • StackAttackStackAttack Senior Member

    Ya, I hear ya and you're right. The people just had no answers or a way to make it happen, which was frustrating.

  • R40R40 Senior Member

    OK. You wanted someone to tell you were wrong so I did.

  • StackAttackStackAttack Senior Member

    ok. thanks. we established that almost a week ago.

  • R40R40 Senior Member

    No, just last night.

  • R40R40 Senior Member

    True but you thought they should have taken it as of last night.

    Now we are in agreement.


  • StackAttackStackAttack Senior Member

    the original question in original post was

    "They should have just taken my bet, right?"

    to which you said (eventually)

    "Maybe they should have given you the bet."

    and you didn't realize that I was saying they "shoulda taken it" last night, because.....they would have won? Im just making sure you understand that.

    try and keep up

  • R40R40 Senior Member

    As long as we are in agreement.

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