BuckyBadger wrote: »
Made my semi-annual call to DirecTV today. Asked for the "Loyalty" dept and ended up getting $60 off per month for the next 12 months and the MLB package free for the rest of the year. Even with the NFL Max package this will get/keep my monthly bill to around $100. I always discuss that I've been a loyal customer for over 23 years now, and it does seem to carry some weight. The lady I spoke with today suggested I call back in early Sept to see about some more discounts on the NFL package, that look like they will become available, but currently are not. I hate that I have to make these calls, but they are worth the small effort.
jets96 wrote: »
I did not call yet , i received my bill for this month and they added the 60 something bucks to the bill for the nfl ticket, my wife sent the money in but minus the ticket price. I personally thought it was too early to call but now reading your posts ill call this week ....ill let you know how i made out.
If you read my posts about this last year they told me they would have the red zone only package...i guess they dont. ....am not watching individual games ...i put the red zone on and watch that all day long , but when they gave me the package for free they wouldnt give me the red zone with it...not sure why but fuck it , havent paid for the nfl ticket in a long time...
let you all know what happens once i make that call this week.
kramer wrote: »
Just call loyalty dep. Got $60 off for a year and free HBO for 6 months
jets96 wrote: »
helmut , how long have you been with directv ?
helmut wrote: »
I just canceled DirecTV. Bill was around $120/mo. and only would offer me $5 off a month.
Going to sign up for DISH. I can get the Top 120 which has all the sports channels except CBS sportsnetwork and NBA TV for $69.99 plus I finally will get the PAC12 channel. I get that this is just a 2 year promo but DirecTV could not come close to this price.
Old-Timer wrote: »
Just MO but I would call every day for at least 3/4 days and always ask for the customer loyalty program. I never heard anyone say anything good about Dish. But good luck.
BetThemDogs wrote: »
Just called Monday--- took a while, but got the loyalty dept (I've been with them about 10 years)--- Got $60 a month off. I hate arguing with that computer to get a human, but it's always been worth it.
TommyL wrote: »
Week 1 is a free preview for everyone. I often make my call between weeks 1 and 2.
jets96 wrote: »
when the prompt comes on asking you where you want to be connected to i always say loyalty dept but of course you cant get there that way so i say want to cancel and it always brings me to the loyalty dept , guy even tells me yesterday that dont ever talk to billing or anyone else , always talk to loyalty dept, ive been with directv since 2001
golfguru1 wrote: »
Been with them for 7+ years, called today as discounts ran out, they offered basically nothing and bill going up 50.00 per month.
Crazy, didn't even ask for the football and currently pay full price for mlb and nba. What to do.
buckeyes wrote: »
Try calling back and getting someone else. Sometimes it can depend on the rep you get.